After-Sales Support

Dear Customer,

welcome to the Galise online support section. We are sorry that your item is no longer fully functional and we apologize for the inconvenience caused. Our commitment is aimed at guaranteeing not only products of excellence, but also a post-sales support that meets your expectations. Your report is precious to us: customer feedback is the main reference for constantly improving the quality of our services.

Our coverage

Our customers' satisfaction is our priority. For this reason, we remind you that:

- Legal Warranty: All our products are covered by a 2-year warranty, as provided by the Consumer Code (Legislative Decree 206/2005).

- Extended Warranty: Some items benefit from an additional coverage of up to 10 years, if specified in the purchase conditions or in the product data sheet.

Our commitment

Despite rigorous quality control, we are aware that a product may present unexpected defects or suffer from wear over time. Our team is at your complete disposal to solve the problem with maximum speed and efficiency, allowing you to return to using our products with full satisfaction.

For any need or clarification regarding the assistance procedure, please do not hesitate to contact us.